Which payment methods do you accept?
Right now we only accept PayPal, inside PayPal you can use your account balance or credit/debit cards.
Do you take custom orders?
Yes, we can get you pretty much any item, be aware that items that are one of a kind or haven’t been properly activated, although they exists and have been duplicated due to some glitches and exploit in the past, are not considered safe and we won’t sell any of those.
For everything else simply email us at [email protected] and we will give you a quote.
Do you price match?
We try to keep our prices up to date with Jellyneo, NeoPets’ Market and our competitor’s as best we can.
If you have seen an item which is cheaper elsewhere, do not hesitate to contact us to see if we can match or even beat that price.
Be advised though, some sites might have items ridiculously cheap to clear stock or simply to attract customers, they might not even have it in stock and will cancel your order a week later once placed.
Do you offer refunds/replacements?
If we are at fault or TNT simply happened to freeze you without you doing anything wrong then we will happily replace the product you purchased or refund you if you wish so. (Please keep this in mind before initiating a charge-back on PayPal, we will not tolerate fraudulent activities.)
If you’ve received your product in good standing and got frozen due to carelessness we can not accept the product back or send a refund for it as all digital products are for one consumer only. We can’t take it back and sell it to another customer for everyone’s safety, so once you have your product, it’s yours to keep.
How long does it take you to process orders?
You might have already read this but all our products are instant delivery, which means that as soon as you pay you’ll get the login details to the account that has your items.
For custom products we might take a day or two to set them up.
Can I buy a specific account/neopet?
But you can give us all the details about your dreamed account/neopets and we will do our best to find in our stock anything that matches your preferences as closely as possible. We’ll make you every other neopets player’s envy.
Can you give me an account's username/neopet's name to decide if I buy it or not?
If we gave details like that all our stock would end up frozen in a week.
What we can give you is name formats, amount of trophies, amount of avatars, etc, information that will help you decide but that can’t be used to reliable identify an account or a neopet.
- C = Upper case consonant
- V = Upper case vowel
- c = Lower case consonant
- v = Lower case vowel
- # = Number
- _ = Underscore
So NeoGoods would be CvvCvvcc.
Review on Baby Paint Brush
Easy and instant delivery just like they say! I bought one baby pb as a test to see how it would go. Everything went smoothly and I'll be purchasing more items now. Thank you!
Author: kayl*** ********